Last updated: 13 May 2022

All Remote Installations

Lead time

The next three available dates for installations are offered 5 working days from submission and validation of pre-installation checklist.

Note: If the deliverables cannot be fulfilled in a single remote session then additional remote sessions will be undertaken until work is completed.

Assist on-site resource with configuration of third desktop device.

Provide telephone support for the remainder of the day and the following day should the on-site resource require it.

Remote Installation for Go Integrator: Basic client installation – up to two clients

Deliverables

  • Review of pre-installation checklist and confirmation that pre-requisites are met.
  • Install software on first desktop device and ensure it connects and controls handset as expected.
  • Undertake same exercise on a second desktop device with on-site resource observing.
  • Assist on-site resource with configuration of third desktop device.
  • Provide telephone support for the remainder of the day and the following day should the on-site resource require it.

Remote Installation for Go Integrator and ‘Standard / Controlled’ application integration up to two clients

Deliverables

  • Review of pre-installation checklist and confirmation that pre-requisites are met.
  • Install software on first desktop device and ensure it connects and controls handset as expected.
  • Set up and test application integration on a single user PC.
  • Undertake same exercise on a second desktop device with on-site resource observing.
  • Assist on-site resource with configuration of third desktop device.
  • Provide telephone support for the remainder of the day and the following day should the on-site resource require it.

Remote Installation for ‘Standard / Controlled’ application integration (new site) up to two clients

Deliverables

  • Review of pre-installation checklist and confirmation that pre-requisites are met.
  • Set up and test application integration on a single existing user PC already installed and configured with software.
  • Undertake same exercise on a second desktop device with on-site resource watching observing. Provide telephone support for the remainder of the day and the following day should the on-site resource require it.

Remote Installation for ‘Standard / Controlled’ application integration (existing site) up to two clients

Deliverables

  • Review of pre-installation checklist and confirmation that pre-requisites are met.
  • Set up and test application integration on a single existing user PC already installed and configured with software.
  • Assist on-site resource with configuration of second desktop device.
  • Provide telephone support for the remainder of the day and the following day should the on-site resource require it.

Easy to Configure and Use

Go Integrator Nava allows for easy setup with dynamic integrated help found right in the client!

What's Nava?

Go Integrator Nava is a unified communications client for netsapiens hosted telephony platforms. It provides integration to contact-orientated business systems and CRM applications, offering a standard set of integration features with over 350 popular cross-vertical and vertical-specific applications.

New CRM Added

8 new additions to the supported CRM list!

Who's Mondago?

Mondago a leader in CTI and CRM Integration, provides CTI software solutions with an emphasis to CRM Integration to UC Hosted Platforms across the globe.

Newly Added CRM Integrations

Already supporting over 200 different CRM applications, Nava will also get quarterly updates with the latest CRM add-ins!

Activity Logging in CRM

Manually or automatically create an activity record for a call received within the integrated business application and the addition of notes.