Go Integrator Nava Licenses

A three-tier licensing model has been introduced with Go Integrator Nava. The licenses are each a superset of each other, with a user only ever requiring a single license to be assigned.


Great for Click-to-dial users, Microsoft Outlook or Google Contact integration, or easy access to the netsapiens Address Book.


This license includes Microsoft Teams integration and is used for small to medium sized companies. Call Events feature also included.


The complete license includes all features and is the license needed when integrating a business database or CRM application.

Go Integrator Nava

Feature Solo Team Unite
Presence / BLF
Address book
Call history
Recent calls
Missed calls notification
Call control (will vary by device type)
Preview window
Call Toolbar*
Busylight support*
App Bar*
Preferred Device (Multi-device support)
Softphone* (Citrix and Terminal Services Not supported)
Custom Events
Client API
Agent Features*
v3 CRM integrations*
CRM integrations (MS Outlook / Google Contacts only)
CRM integrations (All others)
Microsoft Teams Solo Team Unite
Microsoft TeamsSearch and Call, Teams Adapter
Microsoft TeamsShow, Add, Pop CRM contact for call ringing / answered using Microsoft Teams#
Microsoft TeamsSelect Microsoft Teams as preferred dialing device#
Microsoft TeamsOpen Microsoft Teams chat from Nava Presence
Microsoft TeamsShow photo / avatar in Nava Presence
Microsoft TeamsPublishing “In a call” status to Teams
Microsoft TeamsShow peers Microsoft Teams availability##

* Only available in Go Integrator Nava for Windows client

# Require MS Teams direct routing (or similar)

## Calendar based “Out of Office” state is a Microsoft Graph API Beta Feature