Integrating your telephone system with your CRM or business systems can provide significant productivity gains to your organization, for example, know who is calling and quickly get their details on the screen or simply click on their contact number to automatically make your handset dial the number.
Go Integrator Nava supports an extensive range of CRM Integrations providing a range of integration features from those described below. Up to four CRM integrations can be concurrently configured.
For the comprehensive list of all CRM Integrations supported in Nava follow the link below.
From out of web browsers, integrated applications, and other bespoke dialing possibilities
Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up
Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results
Allow users to “pop” caller’s records within the integrated CRM from a live call or directory
Add a Contact
New contacts can be added to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up
Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking
Add an existing contact’s details from one integrated CRM to another
Go Integrator Nava is a unified communications client for netsapiens hosted telephony platforms. It provides integration to contact-orientated business systems and CRM applications, offering a standard set of integration features with over 350 popular cross-vertical and vertical-specific applications.
Easy to Configure and Use
Go Integrator Nava allows for easy setup with dynamic integrated help found right in the client!
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