Go Integrator Nava

Go Integrator Nava is a unified communications client for the NetSapiens platform. It comes packed with features that allow instant access to relevant information and provides integration to contact-orientated business systems and CRM applications, offering a standard set of integration features with over 300 popular cross-vertical and vertical-specific applications. This provides significant productivity gains, for example, know who is calling and quickly get their details on the screen or simply click on their contact number to automatically dial the number. Go Integrator Nava saves your customer both time and money.


Contact Popping

Pop the caller’s contact record within the integrated CRM automatically on incoming call, or manually via a single click

Activity Logging

Manually or automatically create an activity record of a call received within the integrated CRM and allows addition of notes

Add Contact

Add a new record to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

Address Book

Search the contact directories of multiple integrated CRM(s) simultaneously, and call or pop a contact from the results

Microsoft Teams Integration

Combined Teams and telephone system co-worker presence status, with CRM integration for calls made or received via Teams

Click to Dial

A wide range of rapid click to dial tools are available including webpage, clipboard, application, screen read or simple TAPI

Screen Read

Dial almost any telephone number visible within images such as web pages, email signatures, protected documents or anything on screen, via a quick key sequence

Call History

See a list of the user’s most recent calls, with the option to Call back, Pop the record within the integrated CRM, or Add Contact


See the extension status/availability of co-workers, call co-workers, transfer calls, pick up co-workers calls or send callback email request, all from a dockable window

Embedded Softphone

A built in SIP Softphone that can be configured and enabled using a standard NetSapiens device profile